SHIPPING & REFUNDS

SHIPPING POLICY

We offer a range of delivery services by Royal Mail . All parcels are signed for. 

 

Next Working Day Before 1.00pm = £13.00 (Next working day)

First Class = £6.00 (1-2 working days)

Second Class = £4.10 (3-5 working days)

 

All of our International deliveries are tracked and signed for.

Europe = £13.50 (3-5 working days)

World Zone 2 = £18.45 (5-7 working days)

World Zone 2 =£19.55 (5-7 working days)

 

​Please note that we are not responsible for lost deliveries. We have proof of sending the item and therefore we are not responsible for any items that do not go to your address.

 

Orders placed after 2.00pm will be dispatched the next working day.

RETURNS POLICY

We do except returns, your items must be unworn and with all labels still intact. If you would like to return your item you have 14 days to return the item.

If you would like to exchange an item, please give us an email.

Please note that shipping costs are not covered by A Different Ball Game, so we advise you to use your local post office for the best service and tracking ID.

PLEASE NOTE: When asking for an exchange/Return please state your request on your invoice when returning your item back to us. This way our returns department know your request and saves confusion.

ALL returns please email returns@adifferentballgame.co.uk

contact

TEL: (+44) 20 3488 2132 

INFO@ADIFFERENTBALLGAME.CO.UK
OPENING HOURS 9:00AM-5:00PM

©2020 by A Different Ball Game Limited

Company Number: 10998624